i had an incredible romantic trip this time, and the hotel really exceeded my expectations compared to my last stay in asheville. the mountain view from my room was breathtaking, and the complimentary wine happy hour was a delightful touch. the staff treated us like family, making the experience unforgettable.

valet parking was confusing and costly.

Breathtaking Views and Friendly Atmosphere

My stay was absolutely delightful! The room featured stunning mountain views through large windows, and the complimentary happy hour with local wines made for a lovely evening. The staff were incredibly welcoming, treating my dog like royalty with special amenities that truly enhanced our experience. However, I found the valet parking a bit confusing at times.

The staff treated us like family.

The staff made my stay wonderful with their warmth and attention. The mountain view from my King Room was stunning. I enjoyed the cozy atmosphere and the modern decor. The lobby was inviting and perfect for relaxation. The complimentary happy hour was a delightful bonus. 🍷

Amazing stay with great views!

We had an awesome time! The staff were super friendly and even remembered our puppy's name. The surprise brownie sundae for our daughter's bday was just the sweetest touch! Loved chillin' on the patio with drinks and the wood-fired pizza was a hit. Just wish the parking was a bit easier, but still a perfect trip overall!

Stunning Views and Exceptional Service!

The King Room with City View offered breathtaking sights as we settled in. Despite a hiccup with our early check-in, the staff generously provided a $100 credit at the onsite restaurant, which we truly appreciated. Don’t miss their comfortable beds and hospitable ambiance!

I adored the modern decor throughout the hotel, especially the inviting lobby that featured comfortable seating and stylish, bright finishes. It made the space feel accessible and welcoming for seniors like me, encouraging relaxation and social interaction.

Clearer parking instructions for seniors would help greatly.

We had an amazing night before picking our dog up from camp and were super pleased with how clean everything was. The game room and outdoor fire pit were great for unwinding, but I really wish there was a way to make hot drinks in the room since I like my morning coffee fresh. Definitely recommend this spot for a fun family getaway! 😊

My stay at Kimpton Hotel Arras was wonderful! The room had a cozy corner with an armchair that was perfect for curling up with a good book. The view of the mountains was breathtaking, and I really enjoyed the complimentary coffee in the mornings. The staff were super friendly and accommodating, making my experience feel special.

Parking was a bit confusing.

Couples seeking a cozy escape

The staff here treated us like royalty we were welcomed with a glass of wine that was just what we needed after a long trip and the corner room had the most unbelievable views of everything around us it was like a movie scene

Sure it wasn't cheap but for what we got it was acceptable

We had a fantastic time exploring downtown Asheville, catching live bluegrass music with my granddaughter. The hotel's prime location made it easy to visit local attractions and enjoy outdoor performances, creating wonderful memories together.

My kids wished the pool hours were extended for more family time.

Friendly staff made our anniversary special, but the wi-fi was slow.

The stay included a spacious King Room with stunning mountain views, providing comfort and relaxation. Fresh-baked scones at breakfast were a delightful treat, and the staff was genuinely friendly, enhancing our overall experience. Although the room was comfortable, there was a bit of noise from the street, detracting from the peace of the getaway. Limited dining options in the immediate vicinity felt restrictive, despite the great location in the heart of downtown. Still, the terrace overlooking the city was a perfect spot for relaxation.